Hello, My mother thoroughly enjoyed her visit to the Etihad Airways Los Angeles Office. The staff was professional and polite when she came to ask about changing her ticket. They carefully described the available options and any related expenses to ensure she understood the procedure. Her visit was easy because of the office's layout and accessibility. She valued their promptness and efficiency in responding to her questions, as well as their professionalism. She found it to be a straightforward and pleasurable experience all around. I strongly advise booking your flight with Etihad Airways if you intend to travel by air.